The following terms and conditions apply to every order placed with Bandhini Home (herein after referred to as Bandhini), through the website www.bandhinihome.com

Prices

Prices are subject to change without prior notice.

All prices for India are inclusive of all taxes. All prices for international deliveries exclude duty and all other port charges at destination.

Payments and Correspondence

All payments must be made online through this portal. Bandhini will not process the orders and cannot be held responsible, for payments made through any other mode, without the express prior consent of Bandhini.

Shipping

Complete shipping information with the complete delivery address (postal address) must be given at the time of order placement.

Bandhini Home will not be responsible for non-delivery of consignments on account of incomplete or incorrect addresses.

International shipments: Customs Duty and port charges at destination are to be borne by the customer.

Bandhini is not responsible for failure of delivery, loss or damage in transit or storage on account of the customer having given an incorrect or incomplete address or on account of failure to clear port and duty payments at destination in the given period.

Any demurrage charged by the Shipping Agency on account of the customer delaying the payment of Duty and Port charges, must be paid by the customer.

Partial Shipments

We reserve the right to make partial shipments and take due care to notify customers should the need arise for partial shipments to be made. If a partial shipment requires additional shipping charges, which were not quoted to the customer at the time of purchase or separately agreed mutually, these costs would be borne by Bandhini Home.

Quality Limitations

Bandhini products are made using beautifully handcrafted elements. The products therefore are not guaranteed against fading, wearing or shrinkage. Professional dry cleaning is the only recommended mode of cleaning. All dimensions quoted should be considered approximate. We produce products in units of inches, and for the purpose of giving a value in centimetres, use a multiple of 2.5 for converting the units.

Fabrics, when viewed against light, cannot be guaranteed to be free of visible variations in ground texture, when so used.

All fabrics respond to changes in atmospheric conditions to some degree. It is reasonable to expect dimensional fluctuations of up to 5%.

Unauthorized use of our trademarks, logos or reproduction of official advertising layouts or designs is prohibited. Advertising, promoting or displaying our products or images related to our products or including our company name and/or proprietary brand names is prohibited without the prior written consent of Bandhini Home.

Bandhini will sell its products according to the terms and conditions described herein, and are not obligated to adhere to the terms and conditions received from its customers.

All Bandhini designs are protected under the Copyright Act. The designs described in our price lists and showcased on our website and other properties are the intellectual property (IP) of Bandhini.

All products are inspected carefully prior to shipment. Being handcrafted in nature, the elements in our products such as such as the fabrics, embellishments are naturally irregular and inconsistent.

Cancellation & Returns

Cancellation for no defects in products purchased:.Sometimes you change your mind and we totally understand! Customers have a right to return a product without defects within 7 days of receiving the product. Receiving date is calculated based on the courier handover reeceipt. Returned products must be in brand new condition with propser packaging, as they were received. Return shipping costs would be borne by the customer. For any exceptions outside this guideline, customers must communicate with Bandhini Customer Service at bhsupport@bandhinihome.com and seek special considerations where required.

Cancellation if product carries defect: Customers have a right to return a product within 30 days of receipt in case the product carries a manufacturing defect. Receiving date is calculated based on the courier handover reeceipt. In the case of a product carriyng a manufacturing defect, return shipping costs would be borne by Bandhini Home (free return shipping not applicable on international orders). All such returns need to be approved for processing prior to the return shipping being initiated. Customers must communicate with Bandhini Customer Service at bhsupport@bandhinihome.com to have returns acknowledged and investigated prior to the return process initiation.

No return of merchandise will be accepted without prior written consent and shipping instructions from Bandhini. Unauthorized returns will not be accepted by Bandhini.

Liability

We supply all goods on the condition that our liability for any fault or defect in the quality, condition, description or fitness for any purpose is limited in amount to a sum not exceeding the purchase price of the particular goods purchased. In no circumstances whatsoever shall the company be liable for indirect or consequential loss or damage.

Our Brand Promise!

We take the utmost care in the design and manufacturing of our products, to maintain the highest standards found the luxury market for home products. We hope you never have to deal with the slightest problem with your Bandhini purchase, and look foward to taking care of your needs every time you visit our website and high street locations.

Happy shopping!